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This course provides delegates with an understanding of the different types interview techniques that can be applied during malpractice investigations i.e. cognitive interviews and conversation management techniques. Delegates will have the opportunity to observe these techniques and practise using them in role play situations during the course.
Day 2 will also support those who wish to progress to the Day 3 training in advanced techniques in investigation interviewing and management.
Tutor: David Ruppenthal and John Black
Price: Members - £425.00 + VAT (log in for discount to be applied)
Non Members - £325.00 + VAT
Number of delegates: 15
|Event Date||19-04-2017 10:15 am|
|Event End Date||19-04-2017 4:30 pm|