Customer Service End-point Assessment Manager


Customer Service End-point Assessment Manager

Innovate Awarding

Field Based

Summary of the role

We are looking for an inspiring and pioneering Customer Service End-point Assessment Manager to join our growing organisation and lead a remote based team of End-point Assessors.

You would manage the internal quality assurance and standardisation of end-point assessment outcomes and results, and would therefore be a qualified assessor and hold an interval verification qualification or be/willing to work towards an Internal Verification qualification

You would be responsible for recruitment and training of your team.

Hold current, relevant occupational expertise and knowledge, at the relevant level of the occupational area you are assessing, which has been gained through ‘hands on’ experience in the industry.

Desirable would be customer service contact/call centre experience

How to apply

If you would like to apply, please apply via the link.

If you have any questions in relation to the role please contact

Closing Date