Customer Support Officer

Jobs

Customer Support Officer

Aim Awards

Derby
Permanent
£15,035-£17,439

Summary of the role

26 days plus bank holidays per year

An exciting opportunity has arisen to join a successful national and international Awarding and End Point Assessment Organisation.

The Customer Support team are the first point of contact for all communication in to our organisation and we pride ourselves on offering the best possible service.

You will be responsible for all centres in a specified region and the varied role will see you answering telephone calls, responding to emails, dealing with centre queries, attending EV roadshows (as necessary) generating certificates, processing applications for reasonable adjustments and exam enquiries.

You will have experience in this type of role and be passionate about excellent customer service. 

How to apply

An application pack can be downloaded from our website www.aimawards.org.uk or contact Karen Brown on Tel: 01332 341822 Email: karen.brown@aimawards.org.uk or write to AIM Awards, 3 Pride Point Drive, Pride Park Derby, DE24 8BX. The closing date for receipt of applications is 15:00 on 1st June 2018.

Short listing will take place on 5th June 2018, with successful candidates being notified by the end of the day.

Successful candidates will be invited for interview which will take place on 14th June 2018

Closing Date

01.06.18