Quality Administrator


Quality Administrator

University of the Arts London

£24,034.00 - £28,274.00

Summary of the role

Why choose us?

UAL Awarding Body believes in transformative education. We design and award creative qualifications for students in Further Education (FE) that empower and inspire educators to help students reach their potential.

UAL Awarding Body is regulated by Ofqual, CCEA and Qualifications Wales. We currently offer qualifications in art and design, fashion, creative media, music and performing and production arts at levels 1 to 4. We are also the UK’s leading provider of the Diploma in Art & Design - Foundation Studies. Our qualifications have high retention and achievement rates because they are flexible, responsive and relevant to industry needs, and facilitate student progression.

The role 

To meet strong demand from the sectors we serve we are recruiting a Quality Administrator. To join us, you'll need a proven track record of providing outstanding administrative support and exemplary customer service, ideally in an educational or regulatory setting.

This role requires a motivated, flexible and collaborative individual capable of providing high quality administrative support in a busy office environment. Reporting to the Senior Quality Officer, you will be responsible for providing administrative support within the UAL Awarding Body’s Quality Team. You will work with two Quality Officers and will be the first point of contact for all enquiries from internal and external stakeholders. 

Your profile 

You will bring proven experience in a customer facing administrative role, within a busy office environment. Responsive and customer focussed, we expect you to be confident speaking to customers and have a professional telephone manner. You must be able to undertake accurate data entry and be capable of producing clear, articulate, written correspondence. You will be familiar with the use of databases and Microsoft Office applications, particularly Excel.

Ideally, you will have some understanding of Further Education (FE) qualifications and regulatory bodies, such as Ofqual. Experience of working with an external verification and/or external moderation quality assurance model is desirable. You will certainly be motivated, hardworking, highly organised and a skilled problem solver. Able to work independently with accuracy and attention to detail, you excel at analysing complex information, but are also collaborative, supportive and a strong team player.

Having received formal training or education at post-16 level, you will commit to your own development through effective use of processes such as UAL’s excellent appraisal scheme and staff development opportunities. 

For further information about the Awarding Body, please visit out site:


How to apply

Candidates must apply via the application form available on the UAL website.

CVs will not be reviewed and do not form part of the application. 

Closing Date