Quality Officer


Quality Officer

University of the Arts London

£28,274.00 - £34,515.00

Summary of the role

Why choose us?

UAL Awarding Body, a department within the University, believes in transformative education. We design and award creative qualifications for students in Further Education that empower and inspire educators to help students reach their potential.

UAL Awarding Body is regulated by Ofqual, CCEA and Qualifications Wales. We currently offer qualifications in art and design, fashion, creative media, music and performing and production arts at levels 1 to 4. We are also the UK’s leading provider of the Diploma in Art & Design - Foundation Studies. Our qualifications have high retention and achievement rates because they are flexible, responsive and relevant to industry needs, and facilitate student progression.

The role 

Reporting to the Senior Quality Officer, for whom they will occasionally deputise, the role will work alongside another Quality Officer and a Quality Administrator, and is responsible for the maintenance, development and monitoring of the quality assurance policies and processes that support the UAL Awarding Body’s core business functions. The Quality Officer will also be responsible for identifying and addressing potential and/or actual risks and areas of concern, advising the Senior Quality Officer accordingly.

The Quality Officer will actively support the Senior Quality Officer in achieving and maintaining full compliance with qualification regulators such as Ofqual, CCEA and Qualification Wales.

They will be responsible for the production of the annual self- evaluation activity; collating evidence in response to the regulators’ requirements, conducting a full review of systems and processes and in turn, assessing the level of compliance against all of the regulators’ conditions.

The role will work closely with the other Quality Officer, taking ownership of all internal and external queries regarding quality and compliance functions, and will be responsible for ensuring all staff in the wider team are aware of their responsibilities, ensuring quality is at the core of all business functions. 

Your profile 

A naturally meticulous investigator, you will continually evaluate current systems and processes with a view to identifying areas of concern and determining those which require improvement to meet the needs of the regulators.

You will employ your expert quality and compliance knowledge to evaluate business functions, negotiating solutions with staff and being confident in your communications about setting and maintaining standards.

Ideally, you will have some understanding of Further Education qualifications and regulatory bodies, such as Ofqual. Experience of working with an external verification and/or external moderation quality assurance model is desirable. You will certainly be motivated, hardworking, highly organised and a skilled problem solver. Able to work independently with accuracy and attention to detail, you excel at analysing complex information, but are also collaborative, supportive and a strong team player.

Educated to degree or equivalent professional qualification, you will commit to your own development through effective use of processes such as UAL’s excellent appraisal scheme and staff development opportunities. 

For further information about the Awarding Body, please visit our site: 


How to apply

Candidates must apply via submitting an application which can be accessed via the UAL website. CVs do not form part of the recruitment process and will not be reviewed if submitted.  

Closing Date