Senior Digital & Publishing Manager


Senior Digital & Publishing Manager

YMCA Awards

£Competitive plus benefits

Summary of the role

A fantastic opportunity to contribute to lead an award-winning team in the education space as Senior Digital & Publishing Manager.

Reporting to the Head of Products & Services for a large education charity, this role is responsible for leading an internal and external team in the development and maintenance of our best-in-class eLearning and publishing products.

Responsibilities include development of a robust pipeline of new digital products to support the functional objectives of the team, while managing the lifecycle of existing products to ensure they are fit for purpose and continue to meet the increasingly high expectations of our customers, and drive forward our reputation as market leaders in the digital space.

You will be able to analyse complex quantitative and qualitative information, from customer insights, commercial data and anecdotal evidence, and translate this into recommendations for product development. You will be adept at ensuring processes and procedures are in place to turn concepts into final products, including briefing stakeholders and freelancers, quality review, resource management and cost controls. 

You will ensure that projects are delivered on time and to budget, and that external and internal stakeholders deliver to your high standards.

Is this you?

  • Previous experience working within the education, L&D or training sector
  • Experience of eLearning, instructional design, publishing or digital education tools
  • Experience of building great customer relationships and translating requirements into products
  • A passion for solving customer problems and continually driving product improvements
  • Experience of managing internal and/or external staff, including developers, editors and subject matter experts
  • A passion for developing customer and market insights through relationship building and data analysis 
  • An understanding of data-driven commercial and market analysis, and an ability to turn this into plans and recommendations for new product or iterative development
  • An insatiable curiosity coupled with a desire to take ownership and responsibility over products, processes and people
  • An obsession with high standards in your own work and that of your team, owning their development to ensure your standards are continuously met and exceeded 

In Return YMCA Awards offer very competitive salaries with excellent benefits and the chance to progress your career within a truly innovative organisation.


How to apply

Closing Date