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Academy Training Course: Malpractice investigation interviewing and management (Day 2) – 12 March 2020
March 12, 2020 @ 10:15 am – 4:30 pm
This course provides delegates with an understanding of the different types interview techniques that can be applied during malpractice investigations i.e. cognitive interviews and conversation management techniques. Delegates will have the opportunity to observe these techniques and practise using them in role play situations during the course.
Day 2 will also support those who wish to progress to the Day 3 training in advanced techniques in investigation interviewing and management.
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