An Introduction to Malpractice Investigation Management (Day 1)
This course provides delegates with an introduction to malpractice, investigation management, strategy and planning and conducting investigations. Delegates will have the opportunity to practice basic interview techniques through the use of role play during the course.
The course will be delivered online via Zoom
Malpractice investigation interviewing and management (Day 2).
This course provides delegates with an understanding of the different types interview techniques that can be applied during malpractice investigations i.e. cognitive interviews and conversation management techniques. Delegates will have the opportunity to observe these techniques and practise using them in role play situations during the course.
The course will be delivered online via Zoom.
Malpractice investigation interviewing and management – Advanced techniques (Day 3)
This course builds on the learning from the Day 2 course and will be relevant to awarding body staff who may become involved in more complex investigations, perhaps involving fraud, where there may be a need to prepare evidence for court or formal review/decision making bodies.
This course is not currently open for registration but we hope to be able to offer dates for face-to-face training in Summer or Autumn 2021