EPA delivery officer
EPA (End Point Assessment) Delivery Officer
Hours per week: 37 (Full-time)
Location: Office based (Pride Park, Derby) with homeworking/hybrid options – to discuss at interview stage
Salary: £17,143 plus benefits, flexible working
Do you have a passion for customer service?
Are you enthusiastic, energetic, and willing to learn in a busy and fast-paced environment?
Do you want to work within a fun team, passionate about delivering end point assessments with integrity?
AIM supports the growth in the end-point assessment (EPA) of apprenticeship standards, delivery of high-quality EPA, working in partnership with major employers across sectors. We are currently focusing our work on the creative and cultural industries. We are seeking to recruit EPA delivery officers who are passionate about delivering exceptional customer service and great at building strong relationships with employers and training providers.
The Role: EPA delivery officer
– Responsible for coordinating the delivery of End Point Assessments for a portfolio of training providers
– Schedules assessments, plans in the assessors and completes the required administrative processes and paperwork. Attention to detail and the ability to organise your own work is essential
– Is our first point of contact with our apprentices, employers and training providers, therefore they need to be able to demonstrate their people skills and communication both verbally and in writing
– Works as part of a busy, fast-paced team of EPA delivery officers
What is EPA?
Government legislation requires that all apprenticeships must contain an end-point assessment which is delivered by an external assessor, independent of the on-programme training provider. AIM is an independent assessor or end-point assessment organisation (EPAO).
AIM Qualifications and Assessment Group is a leading international organisation offering nationally regulated qualifications and end-point assessments which meet the needs of learners, employers, and providers.
End-point assessments (EPA) – apprenticeship standards
Access to Higher Education diplomas
English as a second language (ESOL)
We are passionate about what we do and about our organisation and we pride ourselves in providing a friendly professional service to enable a better future for all our learners.
Getting this right requires an amazing team of customer experience professionals, and that’s where you come in. Joining a dedicated team, you’ll be responsible for providing excellent customer service and support to our EPA delivery team.
26 days annual leave plus bank holidays and Christmas break
Flexible working, home-based or office (or both)
Employee assistance programme
Staff away days and social events
Working at AIM
AIM is growing and looking ahead to the future. We know that great businesses are powered by happy colleagues who feel invested in the company they work for.
Our people are curious and creative colleagues that anchor us to our foundations and help achieve our charitable objectives for learning – all kinds of learning for all kinds of people.
Whether at home, in the classroom or in the workplace, learning is the key to improving our chances in life.
We believe in the positive power of education
As well as providing a fun and inspiring workplace, over the years we have defined clear values that inform everything we do, ensuring all our teams are striving to be world class, constantly innovating and inspiring positivity in their colleagues.
Our superhero values make us stand out from the crowd:
be a natural researcher
your ego will be your lowest priority
consistently inspire everyone else
you are all about efficiency
you happily assume any role at any time
you solve problems before they become disasters
you can advocate effectively
you believe honesty is the best policy
you come to work because you want to, not have to
If you are interested in this role, we would love to hear from you. If you would like to apply, please visit our website, click on apply and complete the application form, uploading a copy of your CV.
The closing date is Friday 5th November 2021.
To apply for this job please visit aim.livevacancies.co.uk.